Vantis Life Insurance Company Review

Vantis Life Insurance Company at a Glance

  • Founded in 1942
  • Specializes in life insurance
  • Also offers annuities
  • Coverage available nationwide
  • Subsidiary of Penn Mutual
  • “A+” (superior) rating by A.M. Best
  • “A+” (excellent) rating by Better Business Bureau (BBB)
  • Offers premium forgiveness for severe disabilities
  • Strong financial stability

Vantis Life pros: Nearly 80 years’ worth of experience in the insurance industry. Offers life insurance and annuities for individuals across the country. High ratings through A.M. Best and the BBB. Strong financial stability. Mostly positive customer feedback.

Vantis Life cons: Official website does not detail information about claims. Lack of customer service contact options. Limited coverage options. No online or 24/7 claims reporting. Discount information not readily provided.

What Type of Insurance Does Vantis Life Offer?

Vantis Life is a specialized insurance company with a focus on life insurance. Their coverage offerings include:

  • Level term life insurance
  • Final expense insurance
  • Whole life insurance
  • Annuities

If you’re on the market for life insurance or annuities, Vantis Life Insurance Company may have just the type of product you’re looking for.

What to Know about Vantis Life

Vantis Life Insurance Company was founded in 1942, giving the carrier nearly 80 years’ worth of experience in the industry today. The insurance company is now a member of the Penn Mutual Life Insurance company family. Vantis Life works to bring dependable life insurance coverage and retirement solutions to individuals.

Vantis Life is headquartered in Connecticut, but offers its coverage nationwide. The carrier is also huge in terms of financial strength. A.M. Best places the insurance company in the $2 billion or greater financial size category.

Because of its long-standing history and financial strength, Vantis Life Insurance Company has developed a reputation as a stable insurance company with a positive outlook for the future. A.M. Best, the leading global credit rating agency monitoring the insurance industry, gives Vantis Life an “A+” rating, indicating the carrier is a superior choice for insurance customers. A high rating from A.M. Best assures customers that Vantis Life is capable of offering guaranteed, secure coverage from a reputable carrier.

Established in 1899, A.M. Best is one of the oldest rating companies in the world. Reviews from A.M. Best indicate an insurance company’s financial strength and creditworthiness, and are based on comprehensive evaluations of the company’s operating performance, business profile, and balance sheet. For customers who aren’t as familiar with insurance companies’ respective reputations, A.M. Best’s ratings system allows them to make an informed decision about who they can trust to meet their needs in the short term and to remain a strong, financially sound company in the long term.

What Discounts Does Vantis Life Offer?

While Vantis Life does not make information about their specific discounts readily available, most life insurance companies today offer several common discounts on comparable coverages. These discounts often include:

  • Non-tobacco user discount: Life insurance companies tend to reward customers who do not use tobacco products with cheaper premiums. 
  • Safe hobbies discount: Life insurance companies often award customers who practice safe, non-life threatening habits (e.g., no skydiving) with cheaper premiums. 
  • Young applicant discount: When signing up for life insurance, considerable discounts are often awarded to applicants who purchase coverage when they are younger, such as in their 20s or 30s. 
  • Annual premium discount: Insurance companies often award discounts to customers who pay their premiums annually instead of monthly.
  • Healthy family history discount: Life insurance companies also reward applicants with healthy genetics or a good family health history.

Your independent insurance agent can help you find more information on exact discounts offered by Vantis Life and additional ways to save money through the insurance company, helping you get the most bang out of your buck on coverage.

Vantis Life Customer Service

Vantis Life provides the following customer service options:

  • Phone contact option
  • Snail mail contact option
  • Main customer service hotline has the following hours restrictions:


Hours (EST)


Monday-Friday8 am - 6 pm

The best way to ensure a smooth customer service experience is to work with an independent insurance agent. Independent insurance agents can help make customer service easier for you by handling claims and other concerns.

Vantis Life FAQ

What is Vantis Life's average claim response time frame?

Vantis Life provides no information for its customers in regards to filing claims. The carrier provides several types of forms for customers to print out and mail; however, none of them are specified as claims forms.

What is Vantis Life's customer service availability?

Vantis Life only offers phone and snail mail contact options in terms of customer service, which seems quite outdated by today’s standards. Their customer service phone line is available at restricted hours, Monday-Friday. The insurance company does have a social media presence on Facebook, LinkedIn, and Twitter, which makes them a bit more accessible to customers.

What is Vantis Life's claims process?

Vantis Life’s official website provides many different forms for customers to print and mail to the carrier. None of the forms seem to be for claims, however. If a customer wants to file a claim, they will most likely have to call the carrier directly or go through their independent insurance agent.

Does Vantis Life create a user-friendly experience for customers?

Vantis Life’s official website is a little strange. There is no information provided about claims at all. The FAQ sections are completely blank. The carrier provides only phone and snail mail contact options and no online claims reporting. There is also only one customer service phone line advertised for customers, which suggests that all inquiries, including claims, must be made through the same number. Customers can request quotes and speak to insurance agents through the website, however. Overall, in terms of user-friendliness, Vantis Life falls far behind most modern carriers.

Does Vantis Life have good whole life insurance?

Vantis Life specializes in life insurance. Their Velocity Flex Complete whole life insurance policies come with the following perks:

  • Chronic, critical, and terminal illness riders
  • Charitable giving riders
  • Over $1 million in coverage available
  • 20-year term life riders
  • Guaranteed insurability riders
  • Spouse term riders
  • Children’s term riders
  • Disability waiver of premium rider

Your independent insurance agent can help you find out more about Vantis Life’s whole life insurance policies as well as their other products offered.

Is Vantis Life a good insurance company?

Vantis Life has been around for several decades now and has been highly rated by both A.M. Best and the BBB. The carrier has also demonstrated impressive financial strength. Coverage is available across the country, and several forms of life insurance are offered for customers with varying needs. While some customer feedback is mixed, it appears that the vast majority of folks are satisfied with the carrier and their coverage. Overall, it does seem that Vantis Life can be considered a good insurance company.

Vantis Life Customer Reviews

TrustPilot
“I had a policy for my mother. From the time of her loss to closing of policy, nothing but kind respectful staff. And the book they sent to cope with loss was very special. I will probably save for when a young one loses someone, but pretty special. Thank you for making the loss of a loved one more bearable, without a ton of hassle.”
TrustPilot
“Customer service was wonderful and informative. Although, I asked for a printed copy of my policy to be mailed to me, twice, but nothing came in the mail!”
Google
“Very unhappy on trying to get my money when I need it. Nine weeks and still no check. Very upset with customer service. This is my money; I want to cash in my annuity!!! It should not take nine weeks.”
Google
“Life insurance at its best.”
TrustPilot
“Thanks for allowing me to express my opinion, I definitely found a great price for my additional whole life with Vantis. So, if you are over the age of 50, I would definitely agree on... hands down you will not find another insurance company cheaper!!!”

TrustedChoice.com's Final Review

We award Vantis Life Insurance Company a final rating of 3.5 out of 5 stars. The carrier has nearly 80 years’ worth of experience under its belt now, and high ratings from A.M. Best and the BBB. Vantis Life provides several forms of life insurance for individuals across the country, as well as annuities and other retirement planning solutions. The carrier does lose some points for having a somewhat confusing website that makes no mention of a claims process or even how to file a claim. The carrier also loses points for being well behind most modern carriers in terms of its user-friendliness experience. However, the vast majority of customer reviews seem to be positive. The insurance company also provides options for getting quotes and speaking directly to agents through their website. So we say that if you’re on the market for life insurance or annuities, go ahead and check into Vantis Life Insurance Company with your independent insurance agent, but perhaps look into your other options as well.

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